Contact Us

We love hearing from our customers! Whether you have a question about our products, an existing order, or just want to share your feedback, our dedicated support team is here to help.

Get in Touch

For the fastest response, please reach out to us via email or phone. We aim to respond to all inquiries within 24–48 hours (excluding weekends and public holidays).

  • Email: support@softfacecare.com

  • Phone: +852 4155439

  • Customer Service Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)

Company Information

If you prefer to reach us by mail or need our official business details for your records, please see our registered information below:

  • Company Name: WING TAT TRADING ENTERPRISE LIMITED

  • Business Address: Unit 17, 29/F, Metropole Square, 2 On Yiu Street, Shatin, New Territories, Hong Kong SAR

Order Status:

Please visit https://www.17track.net/en to track it online.